• Door(s) manufactured by RealCraft are warranted to be free from defects in material and workmanship under intended use for a period of 1 year from the date of purchase by the original owner. 
• All doors should be inspected for defects within 48 hours of delivery. Should the door be found defective as determined by RealCraft or its representative(s), RealCraft will replace or repair said part(s). RealCraft will not be liable for applying a finish to replacement parts. 
• This warranty does not cover normal contraction and expansion resulting from local climate and seasonal weather conditions. 
• Any structural modification of any existing door design voids the warranty.  
• Reserve doors (RealCraft Custom doors) may also be subject to exemptions based on structural features.   
• Exterior doors with non-insulated single panel glass are not eligible for coverage under this warranty.  
• This warranty does not cover improper installation or normal wear. 
• This warranty does not cover non-specified uses of the door. 
• Interior doors are warrantied only for interior use in an environment of 30 to 50% humidity. 
• This warranty shall cover defects or failures of the door to functionally perform but does not cover damage or breakdown due to exposure to the elements. 
• Exterior doors that are determined not to be sufficiently protected with an overhang and exposed to subsequent excessive exposure to the elements, heat, and moisture, are not covered under warranty. This includes all exterior doors, including carriage doors. 
• A proper minimum overhang shall extend from the wall no less than 30% of the height from the base of the door to the bottom of the overhang. e.g. an awning placed 100” above the base of the door shall extend no less than 30” out from the face of the door (100 x .3 = 30”). Take a look at our Recommended Protection Roof Plan. 
• Finishes, whether applied by RealCraft or the original owner, are not covered in this warranty. 
• Doors ordered unfinished are not warrantied. This warranty does not cover any damage or claims for defects, warping or otherwise, if the door(s) is not fully and properly sealed within 5 days of delivery. 
• Maintenance and adjustments are the owner's responsibility. RealCraft does not assume liability for any labor charges, including but not limited to: installation, removal, or reinstallation of any doors or replacement part(s) thereof. 
• Doors sold “as is” are not warrantied.  
• Any door modified beyond its intended use voids all warranties.  

• Glass panels are warranted for three (3) years from date of receipt against defects in manufacture and excessive discoloration. 
• This warranty does not cover any damage or loss caused by harmful chemical action, abrasive cleansers, or breakdowns due to environmental conditions. 
• The warranty does not cover glass breakage. 

As wood is a natural material with inherent characteristics, the following are not considered defects:   

• Knots (filled or unfilled) in any wood variety. 
• Natural color, texture, and density variances in any species  
• Lifted grain, or rougher-textured areas in some hardwoods. 
• Superficial surface checks up to 3/64” in width 
• Figures or flecking 

• Definition: “Warp” refers to a variation within the plane of the door itself. Warp does not refer to the door in relation to the frame or jamb in which it is hung.  
• Allowable Tolerance: Pursuant to WDMA I.S.6A, the allowable tolerance for doors is 1/4" maximum in any 36” x 80” section.  
• Action on any claim for warp may be deferred for up to one year after project completion so that doors may acclimate to temperature and humidity conditions. The deferral period does not count against the warranty period. 

If your door has a defect that is covered by the warranty above, notify RealCraft in writing promptly after discovery of the defect via email at help@realcraft.com or in writing at the following address:  

RealCraft
9656 Bujacich Rd NW
Bldg E, Ste A 
Gig Harbor,
WA 98332 
United States  

RealCraft makes no other warranties, representations, or covenants, expressed or implied, with respect to this product, including but not limited to: warranties, representations or covenants as to workmanship, design, capacity, quality, condition, merchantability, or fitness for any purpose of the product. 

• Hardware manufactured by RealCraft is warranted to be free from defects in material and workmanship under intended use for a period of 2 years from the date of purchase by the original owner. 
• If RealCraft determines that any product is defective, RealCraft will, at its option, repair or replace the defective part(s) with the return of the failed product.  
• Under no circumstances is RealCraft liable for indirect or consequential damages of any kind, nor will it assume responsibility for damage or operational failures caused by supporting structures, surrounding structures, and/or equipment. 
• RealCraft is not liable for any damage that results from clients failing to read directions before installation, overloading hardware beyond the manufacturer’s rated capacity, or using hardware in an application beyond the manufacturer’s intended or recommended use. Nor is RealCraft liable for external causes such as abuse or acts of Nature. 
• Periodic maintenance and adjustments are the owner's responsibility. RealCraft will not cover maintenance, adjustments, or any labor charges related to removal or installation. 
• Any modification of hardware voids all warranties. 

• This warranty does not cover hardware finishes, cosmetic discoloration, damage, improper installation or normal wear. We will replace any part that fails to function properly with the return of the failed product. 
• Hardware sold by RealCraft but manufactured by others will be covered under that respective manufacturer’s warranty.  

If your door has a defect that is covered by the warranty above, notify RealCraft in writing promptly after discovery of the defect via email at help@realcraft.com or in writing at the following address:  

RealCraft
9656 Bujacich Rd NW
Bldg E, Ste A 
Gig Harbor,
WA 98332 
United States  

RealCraft makes no other warranties, representations, or covenants, expressed or implied, with respect to this product, including but not limited to: warranties, representations or covenants as to workmanship, design, capacity, quality, condition, merchantability, or fitness for any purpose of the product. 

• Countertops, Floating Shelves, and Modern Mantels manufactured by RealCraft are warranted to be free from defects in material and workmanship under intended use for a period of 1 year from the date of purchase by the original owner. 
• All home accents should be inspected for defects within 48 hours of delivery. Should the product be found defective as determined by RealCraft or its representative(s), RealCraft will replace or repair said part(s).  
• This warranty does not cover normal contraction and expansion in the wood resulting from local climate and seasonal weather conditions. 
• This warranty does not cover improper installation or normal wear. 
• This warranty does not cover non-specified uses of home accents. 
• Any structural modification of existing home accent designs voids the warranty.  
• Home accents are warrantied only for interior use in an environment of 30 to 60% humidity. 
• This warranty does not cover damage or breakdown due to exposure to the elements. 
• Maintenance and adjustments are the owner's responsibility. RealCraft does not assume liability for any labor charges, including but not limited to: installation, removal, or reinstallation of any home accents or replacement part(s) thereof. 
• Any home accent modified beyond its intended use voids all warranties. 

The following products are not warrantied:  

• Reclaimed Wood Mantels 
• Reclaimed Wood Accent Walls 

As wood is a natural material with inherent characteristics, the following are not considered defects:   

• Knots (filled or unfilled) in any wood variety. 
• Natural color, texture, and density variances in any species  
• Lifted grain, or rougher-textured areas in some hardwoods. 
• Superficial surface checks up to 3/64” in width 
• Figures or flecking 

If your door has a defect that is covered by the warranty above, notify RealCraft in writing promptly after discovery of the defect via email at help@realcraft.com or in writing at the following address:  

RealCraft
9656 Bujacich Rd NW
Bldg E, Ste A 
Gig Harbor,
WA 98332 
United States  

RealCraft makes no other warranties, representations, or covenants, expressed or implied, with respect to this product, including but not limited to: warranties, representations or covenants as to workmanship, design, capacity, quality, condition, merchantability, or fitness for any purpose of the product.